Orders are typically processed within 1–3 business days.

Standard delivery within Canada usually takes 3–7 business days.

We accept returns of unopened, unused extensions within 14 days of delivery.

Due to hygiene reasons, opened or worn hair extensions are not eligible for return.

Once approved, refunds are processed back to your original payment method within 5–10 business days.

If you received a defective or incorrect item, please reach out within 7 days of receiving your order.